Our Reviews

friendly people, knowledgeable

Great service. Jessica always takes care of what I need for my vehicle and keeps me informed about what is going on with it. I will always have my vehicle serviced at Koepp Chevrolet Inc.

Amazing experience. Sales lady was very respectful and helpful buying my new 1500. I was very relaxed didn’t feel pressured on bit.

No pressure sales, like that.

Salesman and the finance did a great job with getting my wife and I into a car we wanted they were awesome

Once again, the service dept. , was great Thank you Blake and the service dept.

I was went to thank , Blake For finding the part I needed And setting up the appointment to get it Installed, and it was ready the same day Also , the mechanics in the back that you don’t see Thank you

Polite and work complete in a timely manner

Thank you for getting me in and out.

Just A Typical Oil Change, Jessica got me in & out in under an hour like always !!! Thanks Again Jessica

I brought the truck in for a misfire. They fixed the problem, but didn't notify me regarding possibility of a loaner until I called about it. Said they'd call me back and didn't. Would recommend when they say they are going to call that they actually do it and not just say it.

Jessica is always so helpful! Always a good experience at Koepp!

Fast Friendly and Professional service and accommodations . Very comfortable waiting area and my repairs were completed as promised.

Jessica was very professional and did a great job communicating

Our salesman Jose was awesome, great sense of humor and no pressure felt on my decision making process. It helped that I knew exactly what I was looking for and I found it. Great team at this dealership and will be well recommended.

Sheldon was very helpful.

Very helpful and accommodating with my schedule and driving 45mins-1hr to get to them. Thoroughly explained everything.

Scheduling was easy and service was fast Thanks

Everything was great. Easy.

Fast service

Quick service let me know if I needed any thing else done on my car . Great service .

The service department was very polite and friendly

I showed up early for oil and oil filter change appointment and it was just seemed like it took a lot longer than it should have. I was there over an hour and 20 minutes.. they seem to do a good job just had not planned on having it take over an hour when you show up to a scheduled time appointment. Other than that I feel like they did a good job. They gave me a run down on things that need to be addressed in the near future and I appreciate the heads up

Everyone was very polite and took care of us in good time. Very professional

No communication

Finished my oil change and tire rotation within an hour!

I appreciate everything Koepp does for me and for my Chevy truck!

Great customer service! We take all three of our vehicles there for service. Thank you!

Friendly staff, great service!

All the service was done, and explained to me all that was done according to the paperwork. Receptionist was very helpful

Joe was a dream to work with and I love my new car!!!! Small town dealerships are the way to go!

most friendly staff, quick service, and inexpensive

Been going Koepp since 2000 ! Great dealership

I recently had my truck serviced at Kep Chevrolet for struts replacement, air compressor servicing, and an oil change. Unfortunately, the experience was very disappointing. My truck was in the shop for a month and seven days, and there was a significant lack of communication throughout the process. I was not offered a rental car, which led to a loss of income for my business after about three weeks of the delay. Overall, I was very dissatisfied with the service I received.

I brought in my Silverado for warranty work. The service department experience was exceptional. Jessica and Blake did an outstanding job navigating my extended warranty and the logistics to get everything completed in a timely manner.

They explained everything well very courteous

Blake and crew always do a great job

Jessica is the bomb!

Great experience, Eddie listened to our wants and made the process quick and seamless. Everyone from the start was knowledgeable, straightforward and no pushiness! Overall 10/10 and would def purchase from them in the future.

They did a great job.

Great customer service

The communication Was , way off or non existent My car was there for over 2 weeks When it shouldn’t have been But , this is not typical of this dealership So , im going to say nobody is perfect

When in for an oil change everyone helpful and recommend other services for my vehicle. Which i appreciate

Your customer waiting room was very sad looking. There was a tv but was not on? The only thing that was available was water, no snacks not even a vending machine, boring. The service was good. I’m bummed that no car washes are done anymore. A car wash and topping off fluids should be a thank you for bringing your car to us 😀

Not what I expected after spending thousands of dollars their at the dealership for repairs that the warranty would not cover

Great customer service, efficient technicians, wonderful experience.

Our salesman was awesome, honest, upfront and courteous through entire experience

Eva was great with our purchase journey she followed up with us, helped us do everything with convenience and was attentive to all our requests and needs. She made this one of our best car buying experience we have had.

Was very happy with my experience. Sheldon was very helpful and courteous.

Dropped vehicle off to have it checked before the bumper to bumper warranty expired.

Fast reliable service.

Service manager was very easy to help schedule appointment and courteous and informative on everything being done. Everything done in a timely manner Thanks

The check-in was smooth and pleasant. The service on my car was finished in the time they said it would be. Everything was done that was supposed to be done. And the waiting room was pleasant and quiet.

Jessica with her team provided great service.

Service department is fine. GM defective part is on back order. Can't drive my only truck. Out of money, time and patience with GM

Great customer service and always on time!

Jessica and the Service team are excellent. Always great customer service.

From the service writers to the mechanics, each and everyone of them are very professional.

Great customer service. Great vehicle service

The service department was very accommodating and fixed the issue dropped off to have checked.

Very good

Sheldon, salesman, was excellent. However the GM frequently lowered and then raised the vehicle price significantly, creating a lack of credibility

Friendly personal, but lack of knowledge on the new vehicles. They more focus on selling the vehicles not on customers needs.

It was an easy experience

We had an excellent experience working with Derick. He helped my dad and me purchase a vehicle and made the entire process smooth. Derick was knowledgeable, patient, and took the time to answer all of our questions without ever making us feel rushed. We truly appreciated his honesty and professionalism. Highly recommend asking for Derick if you’re looking for a great car-buying experience!

Good communication and fast response with paperwork.

Nice and curious and explained everything to me